Insights & Ideas

When a Spanish-speaking parent asks me for a bedtime story in Spanish, I want the answer to take...

A digital resource does not improve rural library outcomes because it has a long feature list. It...

Someone walks up to my desk with a business idea, a phone full of notes, and no clear next step....

When I look at which learning resources actually get used in a library, it's rarely the biggest...

Most of the Gen Z patrons I see don't come in looking for a database. They come in because a job...

A patron asks me what happened at city hall last night. Ten minutes later, someone else wants a...

A new eResource sitting on your website is not a community outcome. Future library learning starts...

A patron asks for coverage of a local housing vote. Another wants three takes on the same...

A patron asks whether they can keep learning a language when the Wi-Fi drops, the data plan runs...

A patron walks up with a phone, a job application, and a question they are not quite sure how to...